At Fratelli Pasta Grill, we are committed to protecting your privacy and personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect information that you provide directly to us, including:

• Reservation Information: Name, phone number, email address, party size, date and time preferences, and special requests
• Newsletter Subscriptions: Email address and communication preferences
• Contact Inquiries: Name, email address, phone number, and message content
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on our website

2. How We Use Your Information

We use the information we collect to:

• Process and manage your restaurant reservations
• Communicate with you about your reservations, orders, or inquiries
• Send you marketing communications (only with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights
• Analyze website usage and optimize our online presence

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party services that help us operate our business (e.g., reservation platforms, email marketing services, payment processors)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our business

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

Cookie Consent: When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline analytics cookies. Essential cookies (required for the site to function, such as theme preferences) are always active. Analytics cookies (Google Analytics) will only load if you accept them.

Managing Your Preferences: You can change your cookie preferences at any time by clearing your browser's local storage and refreshing the page, which will show the consent banner again. You can also control cookie settings through your browser preferences.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information
• File a complaint with the Privacy Commissioner of Canada

8. Third-Party Services

Our website may use third-party services such as:

• Resy: For online reservations (subject to Resy's privacy policy)
• Google Maps: For location services (subject to Google's privacy policy)
• Social Media: Links to our Instagram and other social platforms

These third parties have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: